Ānesis

Privacy Policy

Effective Date: 10/03/2026

1. Introduction

Welcome to Anesis Deluxe Apartments ("we," "our," or "us"). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://anesisdeluxe.com and book our accommodation services in Zakynthos, Greece.

2. Information We Collect

We may collect the following types of personal information:

  • Identity Data: Name, surname, passport/ID number (required for Greek tax authorities under Law 4446/2016). Greek residents must also provide their Tax ID (AFM).
  • Contact Data: Email address, phone number, WhatsApp number.
  • Booking Data: Arrival and departure dates, number of guests, special requests.
  • Financial Data: Payment details processed securely through Stripe or booking platforms. We do not store card details on our servers.
  • Technical Data: IP address, browser type, and device information collected via cookies for website functionality.
  • Network Activity: In accordance with Greek Law 5179/2025, we may log network activity to detect and prevent digital piracy (e.g., torrents, illegal IPTV) on our connection during your stay.

3. How We Use Your Data

We use your personal data for the following purposes:

  • To process and confirm your booking.
  • To communicate with you regarding your stay (e.g., check-in instructions).
  • To comply with legal obligations under Greek Law, including:
    • Guest registration with AADE (Law 4446/2016).
    • Climate Crisis Resilience Fee compliance (Law 5170/2025).
    • Digital piracy prevention and liability (Law 5179/2025).
  • To process payments and manage financial transactions.
  • To improve our website and services.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

  • Greek Tax Authorities (AADE): As required by Law 4446/2016 for short-term rental guest declarations.
  • Greek Authorities: In the event of a digital piracy complaint under Law 5179/2025, relevant network activity data may be disclosed to the competent authorities.
  • Payment Processors: Stripe for secure online payment processing. Stripe's own privacy policy applies.
  • Service Providers: Third-party processors such as cleaning services or maintenance personnel (only necessary details).
  • Booking Platforms: If you book via Airbnb or Booking.com, their respective privacy policies also apply.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Guest identity data required under Law 4446/2016 is retained for the period mandated by Greek tax law.

6. Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access your personal data.
  • Request correction of inaccurate data.
  • Request deletion of your data ("right to be forgotten"), subject to legal retention obligations.
  • Object to or restrict processing of your data.

To exercise these rights, please contact us at info@anesisdeluxe.com.

7. Cookies

Our website uses essential cookies to ensure proper functionality. We may also use analytics cookies to understand how visitors interact with our site. You can control cookies through your browser settings.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: info@anesisdeluxe.com
  • Phone/WhatsApp: +30 698 2871 389
  • Address: Zakynthos, Greece